Peter Crombecq, CIO of the city of Antwerp, CEO of digipolis, sends via the internal network this weeks Food4Thought presentation.

"Customer First without Compromise, The Spirit of Silicon Valley" from Peter Hinssen and Steven van Belleghem.

Peter sends us some nice quotes: "The hierarchy can remain in place but doesn't have to be respected", about organisational structures: "From Control to Fluidity", "We don't use the structure. We use the network", "We don't make software, we make users daily routine easier and more enjoyable".

It promised to be an IT-presentation without mentioning IT but with a high practice within IT. An absolute Food4Thought!